Shopping
Questions
Question:
Do you carry bridesmaid gowns?
Answer: Yes we do. Designer Collections available in
sizes 2 to 28.
Question:
After my order is placed when should I receive my gown?
Answer: The gowns are expected to arrive 10-12 weeks
prior to your wedding date. The dresses are delivered
directly from the designer to our store and after the gown is
checked by a manager and passes quality control, we contact you
so that you can schedule your shipping or first fitting
appointment. In special cases such as rush orders, dresses can
come in 1 to 3 weeks before the wedding per your signed
contract. You should give yourself at least 4 to 8 months
prior to the wedding date to ensure adequate delivery.
Question:
Am I allowed to take pictures of gowns while I try them on?
Answer: House of JonLi Bridals does not allow you
to take pictures unless you purchase the gown. After you
purchase the gown, you can take as many pictures as you like!
Question:
Can I complete my entire bridal look (gown, headpiece, veil,
shoes, and accessories) in one appointment?
Answer: House of JonLi Bridals can complete your
entire look in one appointment. Our experienced bridal
consultants can help you find the perfect veil, headpiece,
shoes, and accessories to match your dress.
Question:
Can I get a swatch of the color of my gown after I order it?
Answer: A swatch will be provided to you when your
actual dress comes in or at your first fitting. It is
best to get a swatch from your actual dress because dye lots
vary and we want the swatch to match perfectly.
Question:
Can I meet my favorite designer at House of JonLi Bridals?
Answer: You may be able to meet your favorite designer
at a Trunk Show. Either the designer or a representative attends
the trunk show.
Question:
Can my mother or mother-in-law find a dress at House of JonLi
Bridals too?
Answer: House of JonLi Bridals has a large selection
of special order evening wear gowns to choose from. The
prices begin at $480 and up. It is suggested that you make
a separate appointment to view our eveningwear department
Question:
Can you customize a gown for religious brides who cannot wear
strapless?
Answer: There are designers who specialize in making
a pattern to cater to religious brides.
Question:
Do I have to pay for my gown in full at the time of purchase?
Answer: House of JonLi Bridals requires a 55% deposit
to process a special order gown. The remaining balance is
due within 10 days of us notifying you that your gown is in.
If you’re shipping your gown out of state, the balance must be
paid in full before we ship the dress. The purchase of a
sample gown from House of JonLi Bridals MUST be paid in
full. Sample gowns are final sale and must be taken home
the same day and brought back for alterations.
Question:
Do I need an appointment to view bridal gowns?
Answer: YES House of JonLi Bridals suggests
appointment so that you will have the full attention of one of
our highly experienced bridal consultants. Please call
301-396-8555 to schedule your appointment.
Question:
Do you sell shoes and jewelry?
Answer: House of JonLi Bridals sells a large selection
of shoes and accessories such as necklaces, earrings,
and bracelets. You do not need appointment to see shoes,
accessories, headpieces or veils.
Question:
How long does it take to order a gown?
Answer: It can take anywhere from 4 to 9 months
to produce a special order wedding gown. Yet, House of JonLi
Bridals can accommodate you with a sample gown, and sometimes
designers will fill rush orders at an extra fee.
Question:
Is there any other color I could wear besides white and still
look like a bride?
Answer: Lately many brides are incorporating color
into their gowns. You can have colorful embroidery and
beading or simply have a baby blue sash. You also do not
have to wear a white gown. Most designers offer different
shades of white, ivory, champagne, blush and lavender. We
have a selection of gowns with color as well as gowns that can
be customized to have color accents of your choice.
Question:
There are so many dresses to choose from, where do I begin
and what should I bring to my first bridal appointment?
Answer: You should browse through bridal magazines
or on the Internet for silhouettes and styles that you like.
Feel free to bring any pictures along with you to help
guide your consultant. Once you come in for your bridal
appointment, you can leave it up to the professionally trained
bridal experts to help find the best gown for you.
Question:
What are your price ranges?
Answer: Our bridal gowns range from $550 to dream land!
Our Evening wear gowns begin at: $480 and up.
Our Headpieces begin at: $200 and up.
Our Shoes range from $60 to $350.
Question:
What is a trunk show, is it like a fashion show?
Answer: Many brides think that a trunk show is a fashion
show but it is actually just a period of time that the
designer or a representative will be in our store with their
new gowns for you to see and try on.
Today, at a Trunk Show the designers bring their complete
collection and personalized service. House of JonLi Bridals
hosts a trunk show all throughout the year. Look for your
favorite designer in our “events” calendar.
Click Here for our Trunk Show Calendar
Question:
When should I begin dress shopping?
Answer: It is best to start looking for gowns 6 to 9
months prior to your wedding date. The majority of our
brides begin shopping 1 year ahead. That allows you
enough time to narrow down your selection and order the gown of
your dreams. Don't let the time bracket worry you because even
if you do not have that much time there are a few different
ways that House of JonLi Bridals can accommodate you. We have
sample gowns off the rack, and, some designers that can fill a
rush order for you.
Question:
When should I order my headpiece and veil?
Answer: Veils can be made at your first fitting
unless you would like to order a designer veil with special lace
or beading on it. Headpieces and special order veils should
be ordered at least 3 to 4 months before your wedding
date. We do not recommend waiting for your fitting to order
headpieces. However should you decide to wait you need to make a
separate appointment to view our headpiece department. If
you bought your dress here, you can try on the sample while
trying on headpieces as long as we did not sell the sample and
we still have your dress in the store.
Question:
What is your cancellation policy?
Answer: Cancellations, refunds, exchanges, and
returns are not permitted. Gowns as well as all other bridal
merchandise are special ordered and made special for customers.
Place your order carefully as an order cannot be cancelled or
changed once deposits have been made and the order(s) is
processed. All sales are final with no cancellations, returns or
exchanges.
Question:
What happens if my special order is delayed?
Answer: We are not responsible for delays beyond our
control. Every effort is made to make sure your order
arrives on time from the manufacturer. Please understand that a
“shipment date” is much different than an “arrival date”. That
is why we encourage you as the bride to purchase your special
orders nine to twelve months ahead of your wedding date.
